Privacy Policy
Last Updated: March 2, 2026
1. Introduction
CT Outdoor Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS communications, email communications, appointment reminders, estimate requests, and website tracking tools.
By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information: We may collect your name, email address, phone number, mailing address, and project information when you submit a form, request an estimate, schedule a service, or contact us.
Communications Data: If you opt in, we may collect your messaging preferences and maintain records of SMS and email consent, communications, and opt-out activity.
Usage and Device Information: We may use cookies, pixels, and analytics tools to collect information about how you interact with our website, including IP address, browser information, and website activity.
Project and Service Information: If you request landscaping or outdoor services, we may collect information regarding your property, requested services, estimates, appointments, and project details.
3. How We Use Your Information
We may use your information to:
=> Provide requested landscaping and outdoor services.
=> Respond to estimate and service inquiries.
=> Contact you regarding your project.
=> Send appointment confirmations, project updates, and reminders by SMS or email.
=> Send SMS or email communications that you have consented to receive.
=> Maintain records of SMS consent and opt-out requests for A2P 10DLC compliance.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to understand how visitors use our website, improve our services, and provide a better user experience.
You can control or disable cookies through your browser settings.
5. How We Share Your Information
We do not sell your personal information.
Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS Consent: Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.
Service Providers: We may share information with service providers that help us operate our business, including customer service, scheduling, CRM, communication, and project-management providers. These providers may only use the information as necessary to perform services on our behalf.
Legal and Safety: We may disclose information when required by law or when reasonably necessary to protect our customers, business, or legal rights.
6. Your Choices
SMS Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you opt back in.
Help Instructions: Reply HELP to any text message for assistance or contact us directly using the information below.
Email Opt-Out: You may unsubscribe from marketing emails by using the unsubscribe link included in the email.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
By opting into our SMS communications, you represent that you are at least 18 years of age.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, services, legal requirements, or carrier requirements.
Any updated version will be posted with a revised “Last Updated” date.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
CT Outdoor Services
Address: 68 Market St, New York
Phone: (631) 933-8784
Email: [email protected]